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Say Hello to the New Head of Instagram: Adam Mosseri

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Bartolomeo Rossi / JournalismFestival.com

Facebook announced Monday that Adam Mosseri will take over as the head of Instagram following the departure of co-founders Kevin Systrom and Mike Krieger a week ago.

“We are thrilled to hand over the reins to a product leader with a strong design background and a focus on craft and simplicity — as well as a deep understanding of the importance of community,” Systrom and Krieger said in a statement.

Mosseri previously helmed Instagram’s head of product over the past year lead the company’s News Feed division. Mosseri is set to begin his new position Instagram effective immediately, an Instagram spokeswoman told CNBC.

Krieger and Systrom shocked online users when announcing their joint resignation last week with a vague explanation. In 2012, The IG founder’s company was acquired by Facebook for $1 billion. They remaind active in the company for more than six years after the acquisition. Both Kreiger and Systrom reportedly resigned from Instagram due to irreconcilable differences with Facebook founder Mark Zuckerberg.

According to CNBC, Mosseri joined the Instagram as a product designer in 2008 prior to working as a design director for the digital giant and later leading the News Feed division.

“I’m humbled and excited about the opportunity to now lead the Instagram team,” Mosseri said in a statement.

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Instagram cracks down on Suicide-Related Content

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Reuters

As a part of its efforts to create a safer and more pleasant environment for its users, Instagram has expanded the ban on self-harm and suicide-related content. From now on, the platform bans drawings, memes, and comics containing this kind of content. Bits from films or cartoons are also banned. And even images that don’t show self-harm or suicide directly, but are associated with it.

Back in February this year, Instagram announced a ban on the graphic content of self-harm on its platform. The latest decision is a mere extension of the previously announced ban. Instagram’s CEO, Adam Mosseri, explained that the platform “no longer allow fictional depictions of self-harm or suicide on Instagram,” including all the material listed above. Also, accounts that share this type of content will not be recommended in search or Explore.

Mosseri notes that these issues are complicated. There are many opinions on how to approach them, and we can’t say either of them is ideal. Instagram and its CEO seem to be aware of it:

Two things are true about online communities, and they are in conflict with one another. First, the tragic reality is that some young people are influenced in a negative way by what they see online, and as a result they might hurt themselves. This is a real risk.

But at the same time, there are many young people who are coming online to get support with the struggles they’re having — like those sharing healed scars or talking about their recovery from an eating disorder. Often these online support networks are the only way to find other people who have shared their experiences.

Mosseri noted that Instagram is trying to make a balance between “allowing people to share their mental health experiences while also protecting others from being exposed to potentially harmful content.” He added that Instagram will also “send more people more resources with localized helplines like the Samaritans and PAPYRUS in the UK or the National Suicide Prevention Lifeline and The Trevor Project in the United States.”

Suicide and self-harm indeed are tricky topics to cover. As Mosseri noted himself, many people turn to social media to find support in the process of healing. This includes both those struggling with mental issues or suicidal thoughts, or those who lost someone close due to suicide. And yet, the others are influenced by social media in a negative way. In May this year, a young girl committed suicide after Instagram poll results told her to.

There are so many nuances, and there are no clear rules on how to approach this topic on social media. Because of that, I believe that Instagram will have to make a lot more effort and adjust its policy in the future to address this issue and balance between the extremes.

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Uber’s third round of layoffs raises major red flags

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Uber has reportedly terminated employment for another 350 workers in its third wave of layoffs, the company revealed on Monday. Uber Eats and Uber’s self-driving unit were hit the the hardest according to documents obtained by Tech Crunch

CEO Dara Khosrowshahi sent an email to Uber workers to address what’s being described as “difficult but necessary changes.”

The company has parted ways with an estimated 400 workers in its marketing department since July and 435 engineering and product workers in September. Some workers have also been asked to relocate.

The ride-sharing giant admitted in August that it garnered $5 billion in losses in the second quarter of 2019, attributing the costs to one-time charges connected to Uber’s May stock offering. Excluding those charges, Uber’s ongoing burn rate has been around $1 billion in recent quarters. Third-quarter financial results are due out next month.

While the ongoing layoffs have raised concerns as to where the future of the company’s headed, UBER says those who were fired only make up about 1% of the company’s workforce. 

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Uber and Lyft drivers caught tampering with ride fares at DC airport causing artificial price surges

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According to WJLA, Uber and Lyft drivers at Reagan National Airport in Washington, D.C. are being accused of manipulating ride fare.

The drivers are reportedly turn off their ride share apps simultaneously for a few minutes to trick the app into thinking there are no drivers available in the area which then creates a price surge. As a result, the fare instantly increases when the drivers turn their apps back on.

The lot outside Reagan National airport is estimated to hold an estimated 120 to 150 drivers each day, waiting for the busy evening rush.

“All the airplanes we know when they land. So five minutes before, we turn all our apps off all of us at the same time. All of us we turn our apps off. They surge, $10, $12, sometimes $19. Then we turn our app on. Everyone will get the surge,” one driver told ABC7.

Both ride sharing companies have since then responded. See official statements below.

Lyft takes any allegations of fraudulent behavior very seriously as it violates our community guidelines and can lead to deactivation from the Lyft platform. – Lyft

At Uber, we work to ensure the reliability of our service for our riders and drivers. This behavior is neither widespread or permissible on the uber platform, and we have technical safeguards in place to help prevent it from happening. – Uber

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